Returns & Exchanges
At Source Beauty, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return policy for unopened and unused beauty products. Please ensure all items remain in their original packaging with seals intact to qualify for a full refund or exchange.
Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return, or contact our support team with your order number.
Prepare the Package
Securely pack the unused items in their original box, ensuring all protective materials are included to prevent damage during transit.
Schedule a Pickup
Once your request is approved, we will coordinate a courier to collect the package from your doorstep at a time that suits you.
Receive Your Refund
After our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing